Product quality is at the core of Thomas and its customers. The company operates with the approval of regulatory organizations and with the quality endorsement of our customers. Thomas is committed to maintaining the highest standards of quality, both in our technical output and in customer service. Our commitment to delivering the highest standards of quality and customer service is more than a contractual obligation; Thomas takes pride in exceeding the expectations of our customers and in maintaining long-term, productive relationships with customers and suppliers.
The group’s quality framework is underpinned by certification to the ISO9001 and AS9100 quality management systems, by the independent registrar Bureau Veritas. Our goal is to ensure that we can consistently deliver our products and services in a way that meets or exceeds customer quality requirements. As an ISO 9001/AS9100 certified manufacturer, we can represent to our customers that we maintain high quality industry standards in the education of our employees and the design, manufacture and support of our products. Our products undergo extensive quality control testing prior to being delivered to customers.
Thomas maintains certifications with over seven separate national airworthiness authorities (NAAs) including the Federal Aviation Administration (FAA), European Aviation Safety Agency (EASA), Civil Aviation Safety Authority of Australia (CASA) and Civil Aviation Administration of China (CAAC).
For further information please see our Certifications.
For detailed information, please download the Thomas Self Assessment Questionnaire.
All suppliers and subcontractors to Thomas Global Systems Group are required to comply with our Supplier Flowdown Requirements.